Terms And Conditions
Understanding your rights and responsibilities
These Terms of Use ("Terms") form a legally binding agreement between you and Frontlines EduTech Private Limited ("Frontlines EduTech", "we", "us", or "our"). By accessing or using our website, mobile applications, learning platforms, or any related services (collectively, the "Services"), you agree to comply with and be bound by these Terms.
Please read these Terms carefully as they outline your rights, responsibilities, and obligations when using Frontlines EduTech.
1. Accounts
To access most learning features, you must create an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activities that occur under your account.
- If you suspect any unauthorized use, you must notify us immediately.
- You must be at least 18 years old, or the legal age of digital consent in your country, to use the Services.
- If you are under 18, you may use the Services only with parental or legal guardian consent.
2. Communications
By creating an account or using our Services, you consent to receive:
- Important service notifications
- Transactional messages
- Updates about platform features
- Support-related communication
You may opt out of marketing or promotional emails at any time using the unsubscribe link in our emails. However, essential account and transaction communications cannot be unsubscribed from.
3. Content Enrollment and Access
When you enroll in any course or digital content on Frontlines EduTech:
- You receive a limited, non-transferable, non-exclusive license to view and use the content only through our platform.
- You may not share, resell, reproduce, distribute, or publicly display any content.
- Access is provided only for your personal learning use and cannot be transferred to another person.
4. Payments and Refunds
By making a purchase on Frontlines EduTech:
- You agree to use a valid payment method.
- All prices are displayed before purchase.
- Frontlines EduTech does not offer refunds, except in rare, approved cases as per our Cancellation & Refund Policy.
We strive to keep our programs affordable while ensuring quality and scale. All sales are final once access is granted.
5. Digital Product Access & Shipping Policy
- Upon a successful payment, you will receive immediate access to the purchased digital product, course, or module.
- A confirmation email will be sent to your registered email ID with access instructions.
- Please ensure the same email ID is used for login and purchase.
- Access duration (lifetime, 1 year, batch-based, etc.) will be shown at the time of purchase.
- Downloadable resources may be provided depending on the course.
- For any access issues, contact our support team.
- All purchases are final and non-refundable unless required by applicable law.
- We do not store payment information; payments are securely processed by our payment partners.
Note: We do not ship any physical goods unless explicitly mentioned in a specific program.
6. Content & Behavior Rules
When using Frontlines EduTech, you must:
- Use the platform only for lawful purposes.
- Not misuse, manipulate, or disrupt the Services.
- Not post harmful, offensive, defamatory, or illegal content.
- Not attempt to copy, scrape, distribute, or share course content without permission.
You are responsible for any content you post on our platform.
7. Frontlines EduTech's Rights to Content You Post
You retain ownership of any content you create or post. By posting content on our platform:
- You grant Frontlines EduTech a non-exclusive, worldwide license to use, display, and share the content for operational purposes.
- You do not lose ownership rights to your content.
- You are responsible for ensuring your posted content does not infringe on others' rights.
8. Using Frontlines EduTech at Your Own Risk
Frontlines EduTech provides learning content and tools "as is". By using our Services:
- You acknowledge that learning outcomes can vary and results are not guaranteed.
- You accept that we are not liable for any losses, damages, or harm resulting from your use of our platform.
- You use the Services at your own risk.
9. Frontlines EduTech's Rights
Frontlines EduTech owns:
- The platform
- The website and applications
- APIs, internal systems, and software
- Content created by our employees, instructors, or partners
- All trademarks, brand assets, and intellectual property
You must not copy, modify, reverse-engineer, or tamper with any part of our Services.
10. Subscription Terms
If any Services are offered as subscriptions:
- Subscription duration and renewal terms will be clearly mentioned at purchase.
- Canceling a subscription stops future billing but does not provide a refund for past payments.
- Access ends when the subscription term ends.
11. Miscellaneous Legal Terms
These Terms:
- Form a legally binding contract
- Include disclaimers of warranties
- Limit our liability to the maximum extent allowed by law
- Protect Frontlines EduTech against misuse, legal claims, or unexpected events
- Govern your relationship with Frontlines EduTech
If any part of these Terms is found unenforceable, the remaining clauses will still apply.
12. Dispute Resolution
If you have concerns, disputes, or issues:
- Contact our Support Team first—we aim to resolve most matters amicably.
- If unresolved, disputes will be governed by the laws of India and may be handled in the appropriate courts of jurisdiction.
13. Updating These Terms
We may update these Terms occasionally to:
- Reflect changes in our Services
- Comply with laws
- Improve clarity
If major changes are made, we will notify users via email or platform notifications. Continued use of the Services after updates means you accept the revised Terms.
14. Contact Us
If you have questions, concerns, or feedback, you can reach us at:
Frontlines EduTech – Support Team
Email: support@frontlinesedutech.com
We're here to help. Reach out anytime with your questions, suggestions, or feedback.